Category Archives: Management

Steve Denning on the power shift from producer power to consumer/user power

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Andrea Tomasini on the Agile Organization.  Well worth a read.

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Selling technology to tech savvy customers – how not to do it.

There’ something fundamentally wrong with traditional, established and ‘proven’ sales processes when applied to tech deep & savvy customers. Those sales processes that might have been appropriate and successful in the past, when your customer’s knew significantly less about systems, … Continue reading

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Culture eats process for breakfast

Another great presentation by Henrik Kniberg, “Culture over Process” , among other things clearly demonstating that the lessons from Dan Pink’s Drive are fundamental for sustained performance, productivity, and adaptability. Culture matters vastly more for outcomes than any process. Unfortunately, … Continue reading

Posted in Agile, Culture, Leadership, Lean, Management, Organization, SelfOptimizingAgile, software | Tagged , , , , , , , | 5 Comments

A great summary of what Agile is (and isn’t) by Henrik Kniberg

I just found this pdf, where Henrik Kniberg provides a brilliant summary, in terms of content as well as in terms of presentation, of what Agile is and what it means. And what it isn’t…. (I know we all start to … Continue reading

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The essence of command & control organisation & management

(strip from Dilbert.com) I found the statement below on Thinkpurpose blog  – IMO an excellent summary of the essence of command & control management philosophy: “That people can’t be trusted, that people higher up the chain have a wider strategic … Continue reading

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To change a deterministic,badly behaving (evil) System, you need to act from outside the system

Professor Peter Ludlow of Northwestern University wrore a brilliant piece in NYT’s Opinion pages on the moral and ethics of whistleblowing, examplified by e.g. Manning and Snowden. A lot of people have argued that by blowing their whistles, Manning and … Continue reading

Posted in Big Data, Big Government, Complex Systems, Leadership, Management, Organization, Systems | Tagged , , , , , | 2 Comments

Systematic failure despite “perfect” systems

As my frequent readers know, I’m a keen sailor, and spend quite a lot of time at sea, in various types of vessels, ranging from high performance dinghies over yachts  to cruise ships.  I’ve also got a Maritime Deck Officer … Continue reading

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Employee ranking systems – Bell Curve misconceptions

There’s been quite a bit of buzz lately on Microsoft and its future. One topic that’s been covered is the management practices of the company, where Mr. Balmer’s leadership – or lack of it – has been questioned. In particular, … Continue reading

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Your #1 Boss – the customer!

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